Frequently Asked Questions

No, you don’t need a referral to attend a physiotherapy consultation or join an exercise program. You can simply book your initial consultation and get started.

If you are attending to discuss how to improve your bone density through exercise, or to learn how to strength train, please select the InitialStrength & Bone Consultation. During this consultation, you will be guided through your next steps, which may include booking into a regular exercise class. To view our class timetable, please click here.

If you are attending for assessment or management of a muscle or joint injury, please select the Initial Musculoskeletal Consultation. During the consultation, your physiotherapist will assess your condition and work with you to develop a management plan tailored to your goals and needs.

If you are attending for assessment or management of women’s health or pelvic health concerns, please select the Initial Women’s Health Consultation. This consultation is also required prior to commencing a prenatal or postnatal exercise class and includes a thorough assessment and an individualised management plan. This appointment is suitable for concerns such as pelvic pain, bladder or bowel symptoms, prolapse, or changes related to pregnancy, postnatal recovery, or menopause.

Yes. All participants complete an initial one-on-one physiotherapy consultation before joining a class. This allows us to assess your individual needs, ensure the class is appropriate for your ability, and design a safe, effective plan to support your goals.

During your 60-minute initial consultation, your physiotherapist will discuss your medical history and your health goals, then assess your strength and function so they can create a personalised program to help you achieve long-term results. Go to Our Process page for more info.

We believe that we give the best guidance when the group is small. We have a max of 6 people in a group, to ensure you receive personalised attention and guidance from your physiotherapist.

Current research shows that to improve strength and bone health you need to attend two strength and conditioning classes per week. Depending on your goals, we can tailor a plan that aligns with your exercise requirements and ensures you achieve optimal results.

We offer a range of class packs and direct debit memberships.

Find the option that suits you best on the Class Pricing page of our website.

Yes, all of our classes are led by accredited physiotherapists and may be eligible for rebates through most private health funds. We recommend checking with your individual provider to confirm your level of cover. We’re also happy to provide the relevant item numbers to help you determine what rebate you may be entitled to.

All our physiotherapists are experienced and well qualified. However, each of them have particular areas of special interest, which can be found in our team biographies.

For your first appointment, please bring along any relevant referrals or reports such as MRI or specialist reports. Please wear loose comfortable clothing. You may be asked to remove your shoes during the appointment. Go to Our Process page for more information

There is no right or wrong outfit. Wear comfortable clothing that you can move in. Wear comfortable clothes you can sweat, stretch and move in. You can wear gym tights or shorts and either a t-shirt or singlet top. Lycra is optional, not required!

No, we do not accept NDIS, DVA or Comcare plans. We do accept Medicare Enhanced Primary Care (EPC) plan—also known as a Chronic Disease Management (CDM) plan—and private health insurance.

Yes. If your GP has provided you with an Enhanced Primary Care (EPC) plan—also known as a Chronic Disease Management (CDM) plan—you may be eligible for a Medicare rebate on up to five physiotherapy consultations per calendar year. You can claim your rebate by submitting your receipt to Medicare, either in person or online via the Medicare portal. Please remember to bring your GP referral with you to your appointment so we can process your claim correctly.

An appointment with a dietitian is an important part of managing osteoporosis because nutrition plays a key role in bone health. Adequate intake of calcium, protein, vitamin D and other essential nutrients supports bone density, muscle strength and fracture prevention. A dietitian can assess your individual needs, identify gaps in your intake, and provide practical, personalised advice to support bone health alongside exercise and medical care, helping you achieve the best long-term outcomes.

While some use the terms interchangeably, there are significant differences between nutritionists and dietitians, the major one being accreditation. Dietitians are registered with nationally recognised bodies, such as the Dietitians Association of Australia, and must abide by the National Competency Standards for Dietitians. These standards guide dietitians on how to practise their profession within different contexts, such as public service or, in our case, when advising individuals.